Support

How can we help? Email support@gipity.ai and we'll get back to you within two business days. Common topics are below.

Account and login

Sign in with an email magic code, Apple, or Google at gipity.ai/login. If you can't receive your code or need to change the email on your account, email support@gipity.ai.

Billing, subscriptions, and cancellation

Everything runs on credits - start free, and subscribe for more when you need them. Subscriptions are month-to-month with no lock-in. Manage or cancel anytime from the Stripe-hosted billing portal: run gipity credits manage in your terminal to open it. For our refund, cancellation, and dispute policy, see the Terms of Service, or see full pricing. Billing questions: support@gipity.ai.

Building and deploying

Install the CLI (curl -fsSL https://gipity.ai/install.sh | bash), start building with gipity build (or link an existing folder with gipity init), and deploy with gipity deploy dev. Full guides for agents and humans live in the docs.

Report a problem

Found a bug or something not working? Email support@gipity.ai with what you were doing and any error you saw, and we'll take a look.

Privacy and legal

Privacy questions: privacy@gipity.ai. Legal and terms: legal@gipity.ai. Read our Privacy Policy and Terms of Service, or reach the team on our Contact page.

Gipity Corporation · Encinitas, CA · Not affiliated with gipity.com