Support

How can we help? Email support@gipity.ai and we'll get back to you within two business days. Common topics are below.

Account and login

Sign in with an email magic code, Apple, or Google at prompt.gipity.ai. If you can't receive your code or need to change the email on your account, email support@gipity.ai.

Billing, subscriptions, and cancellation

Everything runs on credits - start free, and subscribe for more when you need them. Subscriptions are month-to-month with no lock-in. Manage or cancel anytime from the Stripe-hosted billing portal: run gipity credits manage in your terminal to open it. For our refund, cancellation, and dispute policy, see the Terms of Service, or see full pricing. Billing questions: support@gipity.ai.

Building and deploying

Install the CLI (curl -fsSL https://gipity.ai/install.sh | bash), start building with gipity build (or link an existing folder with gipity init), and deploy with gipity deploy dev. Full guides for agents and humans live in the docs.

Report a problem

Found a bug or something not working? Email support@gipity.ai with what you were doing and any error you saw, and we'll take a look.

Privacy and legal

Privacy questions: privacy@gipity.ai. Legal and terms: legal@gipity.ai. Read our Privacy Policy and Terms of Service, or reach the team on our Contact page.

Gipity Corporation · Encinitas, CA · Not affiliated with gipity.com